TM Data Center Brickfield has scheduled a new migration UPS 200Kva activity and involved the whole TM DCO BRF as part of an ongoing effort to ensure the integrity and reliability of the electrical power system of the exchange at all times.

The maintenance will begin at 11.00PM Malaysian Time on Saturday, 5th September, 2009. The work is expected to conclude within 4 hours, at approximately 3.00AM Malaysian Time, Sunday, 6th  Septembet 2009.   

During these 4 hours period, the AC power supply will be totally shut off due to security part.

However, for extra precautionary measures, we strongly advise our customer to do backup on their critical data.

If you need further information and clarification on the maintenance or if you experience difficulties after the maintenance period, please contact us at 603-40242440 or 603-40254026

We apologize in advance for any inconvenience caused.

Dear Valued Customers,

Due to some technical difficulties, The Brickfield Migration UPS at Level 6 need to be postpone to a new date that will be announce later. We are very sorry for any inconvenience cause and we will inform the new date as soon as possible.

Dear Valued Customers,

Please be informed that there will be an infrastructure upgrade involving electrical power system from our upstream provider which to be scheduled on : 

Date : 16th August 2009 (Sunday)
Time : 12.00am till 4.00am

During this period, the AC power supply will be totally shut off due to security part. Hence, you are not able to access to your server at that period of time.

We apologize in advance for the troubles and inconveniences that may be caused.

If you need further information and clarification on the maintenance or if you experience difficulties after the maintenance period, please contact us via submit ticket https://www.secure.mercumaya.net/supporttickets.php or call our extended hour number +603 4025 4026

Thank you.

Dear valued customer,

Subscribe or renew web hosting with MERCUMAYA.NET
@ National Bumiputra Entrepreneur Conference & Exhibition 2009
& Walk Away With A FREE HP Slim 4GB USB Drive worth RM53.00

National Bumiputra Entrepreneur (NBE) Conference & Exhibition 2009 (PWTC)
17th-19th July 2009 (10.00AM - 7.00PM)
Booth 38

.My Domain Registry Promotion.
New registration – domain name registered by .my DOMAIN REGISTRY from 17 July – 4 Sept 09

.name.my RM10.00
.my RM36.00
.com.my | .net.my | .org.my RM24.00

Thanks & Regards,

Dear Customer,

Date      :   06 April 2009
Time      :  1030-1415
Location:  Brickfield Data Center

The Problem    :    Network Intermittent on Access Layer
Customer Affected : All Servers At Brickfield Datacentre.

We still waiting official report from TMNET and will update later.

Sorry for any inconvenience caused.

Thanks,

Dear Customer,

Due to a major hardware failure at the Datacenter, the server box5.mercumaya.net IP 210.48.153.253 and associated services are currently undergoing an unscheduled downtime. Our System Admin Team is relentlessly in contact with the Datacenter and is actively working on replacing hardware and restoring data.

This unscheduled downtime is expected to finish around 4:00 PM on 21 March 2009. We are doing everything we can to bring the system up as soon as possible.

We apologize for the inconvenience and thank you for your patience.

4:42PM - Server is now UP.

Warm Regards,

Dear Valued Customers,

We are pleased to inform all our customers that MERCUMAYA.NET A Division Of NETLYNX SOLUTIONS has been appointed as a new MYNIC authroized reseller partner from 16 Nov 2008.

MYNIC INVOICING PARTY HANDLE

Our new invoicing party is:
R055 NETLYNX SOLUTIONS

All existing MYNIC domain customers registered with us are advised to change their invoicing party to our new handle as above in order to renew their domain name easily upon expiry.

Step 1. Login to http://www.domainregistry.my/modify.php
Step 2. Login as Admin or Billing Handle
Step 3. Click Option 5 or 3 (Appoint New Invoicing Party)
Step 4. Search for NETLYNX SOLUTIONS (R055)

If you need any assistance or feel doubtful with the process, please request for support ticket at https://www.secure.mercumaya.net

In conjunction with Malaysia Savings SALE 2008, experience a fleet of Promotions, Discounted Rates and an array of Special Offers for an entire month.
Watch your profits shoot through the roof during this month long offer that runs from End of-November right into December 2008.
This annual Promo is aimed at helping you boost your revenue potential and thus avail of the benefits that come with being a MERCUMAYA Customer.

* Transfer or renew .com.my .net.my .org.my @ RM55 per year or RM110 for 2 years.

Launch dates for this promo will be announced shortly. Stay tuned to our future mailers for the same.

The Malaysia Savings SALE 2008 will definitely spell huge profits! So make the most of this Promo while it lasts to be able to cash in on this profitable season!

Dear Valued Customer,

Workaround for WordPress database error: [MySQL server has gone away] for different versions of Wordpress.

Customer blog using WordPress content not found.

Solution : http://robsnotebook.com/wordpress-mysql-gone-away

Thanks,

Dear Valued Clients,

Server : Box1.MERCUMAYA.NET
IP : 210.48.153.71 & 210.48.153.251

Date : 22 March 2007

New Nameserver IP:

ns1.dnsecure.biz from 210.48.153.71 to 210.48.153.251
ns2.dnsecure.biz from 210.48.153.72 to 210.48.153.252

Noted : If you're running PHP scripts that required path setting, the new server path will be /var/www/vhosts/yourdomain.com/httpdocs/

Please be assured that during this planned maintenance our Helpdesk will be accesible as usual.

If you need further information and clarification on the maintenance or if you experience difficulties after the maintenance period, please contact us via helpdesk at https://www.secure.mercumaya.net/, email support@mercumaya.net or call our office at +603-4025 4026.

Thank you.

Best Regards,

New Features
1. Categories in Application Vault – Browse applications by certain categories - like “Web/Blog” or
“Collaboration/Portals” within the Application Vault.
2. DomainKeys support – Provide additional AntiSPAM protection with DomainKeys technology –
currently used by Gmail, Yahoo, Verisign, and others.
3. 4PSA VoipNow integration - Plesk 8.4 provides integration with 4PSA VoipNow solution.
4. Database users prefix – Include a prefix for all database users within a certain domain for
increased security and easy searching.
5. Import/Export Database Backup - Plesk allows you to back up and subsequently restore your
databases on a per-domain basis.
6. New Plesk events - New API events generated upon domain and client template creation, update
or removal are available.
7. Ability to block domain creation in foreign DNS zone - Provide customers with increased
security level by forbidding clients to create domains that are subdomains of another domain. This
prevents that such unauthorized subdomains can be used for spam (and thus original domain holder
will be blamed), phishing and exploiting XSS vulnerabilities.
8. Extended branding options - Plesk allows you to change browser window title though Plesk GUI.
9. Application Packaging Standard (APS) CGI support - Complete support of APS CGI
applications.
10. ProFTPd 1.3.1 Update – Improve security through use of ProFTPd 1.3.1.
11. Horde 3.1.7 Update – Update version of Horde to version 3.1.7.

Dear Customer,

For those Streamyx users, who have difficulty to sending email from our mail server, please change the SMTP port from "25" to "587" for Box2.MERCUMAYA.NET(PLESK) Customer.

From "25" to "26" for Box4.MERCUMAYA.NET & Box5.MERCUMAYA.NET (cPanel) customer.

Thanks,

Server : Box1.MERCUMAYA.NET
IP : 210.48.153.71 & 210.48.153.72

Date : 22 March 2008
Time : 1.00AM GMT +08:00

More info http://mercumaya.net/newsletter/2008/1.html

Dear Customer,

We glad to introduce ONE number 1700-80-3888 for all voice sales, support request and fax. You may call 1700-80-3888. Normal call rates shall apply. Our current number still can be contacted at 603-4024 2440 or 603-4025 4026 and 603-4025 2540 (fax).

Thanks,

Memory maintanece upgrade: The server Box4 IP 202.75.55.217 will be scheduled for a brief shutdown for an additional stick of RAM to be inserted roughly 15 minutes from 3.30PM-3.45PM 05 Feb 2008 . This will alleviate some memory shortages it may face periodically. All web, FTP, and mail services will be unavailable until the server is brought back up. The inconvenience resulting from this operation is regretted.
Please call 03-4025 4026 if you need any support assistance.
 

Date      :   17 December 2007                            
Time      :  1630-1715
Location:  Brickfield Data Center

The Problem    :    Network Intermittent on Access Layer
Customer Affected : Shared Web Hosting Customer

Cause of the Problem   
1.    Customer attack each other and cause access layer intermittent
2.    Congestion due to Broadcast Storm

Action Plan   
1.    Unplug suspected customers’ uplink from the network

Preventive Measures   
1.    Network Monitoring System will be deployed in early of 2008 for faster detection and prevention.
2.    Apply new filter on Network Intrusion Prevention System

Status   :    Problem has been fixed. Currently network is under normal operation since 5:15pm 17 Dec 2007

Alternative Solution   
1.    Enforce customer to block unused ports/patching

Dear valued customers,

Telekom Malaysia Berhad wishes to inform its customers about TM's initiative in combating spam in its Internet Protocol (IP) network to improve our quality of service.

Recently, many anti-spam organizations have blacklisted a large number of IP addresses from TM’s network. Due to this many customers have been unable to send emails from their mail server to companies who might be using database from the abovementioned anti-spam organizations.

These spamming activities by a small group have affected a large number of our customers, regardless of the nature of their Internet usage. .

Therefore, TM is taking immediate action to address this issue. Effective 3 December 2007, TM will block OUTBOUND Simple Mail Transfer Protocol (SMTP) traffic or port 25 for all out going e-mails from dynamic IP addresses. Only Outbound SMTP traffic from smtp.streamyx.com and smtp.tm.net.my will be allowed.

With this implementation, Streamyx customers who have their own mail server will not be able to send e-mails. As an alternative, TM is providing an open relay server for these customers who use dynamic IP addresses. Kindly refer to http://webmail.tm.net.my/info/proxy.html on how to configure your email client in order toutilize this relay server. Alternatively, your e-mail administrators can refer to http://webmail.tm.net.my/info/smtp-proxy.html as a guide to configure your company’s email servers.

Please be assured that TM is proactively taking all possible measures to ensure that these spamming activities do not reoccur in the future. We seek your kind co-operation to implement the necessary security measures to protect your computers that are connected to the Internet from any e-mail abuse, virus infection, spyware and malicious code.

For further enquiries and assistance, email us at help@tm.com.my or call TM at 100 and select ‘Internet Services’.
 

Brand new website for MERCUMAYA.NET. The coming December 2007 calls for new changes and fresh starts so we changed MERCUMAYA.NET Hosting altogether. With the new website comes six brand new hosting packages to fit your growing needs and demands and a whole different set of hosting packages.

MercuPersonal, which stands for Personal Web Hosting specialized for personal used.
See all MercuPersonal plans here.

In addition, we have also introduced MercuBiz, provides shared hosting solutions to small and medium businesses alike who place value on performance at a groundbreaking price.

See all MercuBiz plans here.

Please visit our forum here and our blog here.

Our current customer may request for upgrade by email to us at support@mercumaya.net with your domain and current hosting package. We'll upgrade your package to suitable package.

Thanks,

Plesk will be upgraded on Box2.MERCUMAYA.NET to the latest version, which has a lot of new features and performance improvements. Here are just some of them:
* Application Packaging Standard (APS)
* Single Sign On (SSO)
* SWsoft Sitebuilder 4.0 Support
* MIVA Merchant Module
* Plesk Anti-Virus Powered by Kaspersky
* Improved Backup/Restore

The upgrade will take place on Monday, 16 July 2007 at 7:30PM GMT+8 and this may cause a few minutes of downtime so some of our services. Mainly, the Plesk Control Panel will be unavailable.

If you have any questions, before, during or after the upgrade, our support staff will be available to assist you at any time. You can contact our support department either through our help desk's web interface at http://www.secure.mercumaya.net or by sending us a mail at support@mercumaya.net.

SERVER MIGRATION - DOWNTIME EXPECTED

Server : Box1.MERCUMAYA.NET
IP : 202.75.43.180-186
Date : 10 April 2007
Time : 6.00PM GMT +08:00

More info http://mercumaya.net/newsletter/2007/2.html

Server : Box2.MERCUMAYA.NET
IP : 202.75.43.188-199

Date : 31 March 2007
Time : 1.00AM GMT +08:00

More info http://mercumaya.net/newsletter/2007/1.html